Meter changeovers for solar installers

Meter changeovers are holding up your projects. Here's how SolReady and Intellihub streamline the process so you can keep installations moving.

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View the process guide
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Meter changeovers do not need to slow your projects down.
If you’re installing SolShare projects in NSW, it's likely you've experienced delays due to meter changeovers.

Missing NMIs, incomplete resident details, retailer coordination and timing updates can all impact installation timelines.

Learn more
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Collect resident NMIs upfront

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We provide you with a secure form to share with residents to collect the info needed for their meter upgrade and solar connection.

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Improve project visibility

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Intellihub assesses each site to identify potential roadblocks and works with you to mitigate them.

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Keep projects moving

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Intellihub coordinates the meter exchange process with each retailer and keeps you up to date via a dedicated portal.

What installers are saying

"The meter changeover process with Anila from Intellihub, using SolReady, has always been super easy. They take care of everything and provide regular updates throughout the process. The best part is the reduced paperwork, which allows us to spend more time focusing on client-facing work and installation. This saves us time and ultimately means we can get solar solutions up and running faster for our clients."

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Abby Carbines
Head of Commercial
Green.com.au

“Even 'easy' solar admin is time-consuming, but having Intellihub available to spearhead the meter changeovers has been a huge burden lifted. Intellihub really has been a game-changer for Solahart. ”

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Jamieson Woods
PV Technical Consultant
Solahart

How to initiate a solar meter exchange with Intellihub

The process is straightforward, and we can help you get started.

Step 1: Confirm

At your site visit, confirm whether a meter exchange is needed. If so, submit the grid application and wait for approval. If existing smart meters are already in place, forms may need to be completed directly with the energy retailer.

Step 2: Engage

Reach out to us to initiate the process. We’ll set you up in the system and facilitate an email introduction to Intellihub, who will coordinate the meter exchange.

Step 2: Engage

Step 3: Access

You’ll receive access to a dedicated portal, where you can manage and monitor meter changeovers. Once access is granted, you can begin collecting site and resident information.

Step 4: Coordinate

Intellihub will initiate the meter exchange with the retailer using the information provided, coordinate the exchange and update all timing information in the portal. Meter exchange cannot proceed without grid application approval. 

Step 4: Coordinate

Step 5: Activate

Once the meter exchange is finalised, Intellihub will notify you and update the relevant information in the portal.

Meter exchange complete!


The solar system can now be turned on.

Ready to get SolReady?

Built with the people who manage the meter exchange process, so you can reduce admin, improve project visibility and enjoy faster meter changeovers.

Complete the form, and we’ll introduce you to Intellihub to get you set up for SolShare meter changeovers.

Still have questions?

We’ve covered the key details about getting set up with Intellihub, coordinating meter exchanges and using SolReady to collect resident information.
Get SolReady
Do I need to use SolReady for every SolShare project?

While not required, if a meter exchange is needed, SolReady helps collect the resident and site information needed to support the Intellihub process. It is a simple way to reduce the risk of delays later in the project.

What information do residents need to provide?

Residents are asked to provide essential details needed for their meter upgrade and solar connection, including their NMI. Our SolReady form includes guidance for residents to help them find their NMI.

Is SolReady free?

Yes. The SolReady process is free for SolShare installation partners.

Can the meter exchange start before grid approval?

No. The meter exchange process cannot happen without grid application approval.

What if the building already has smart meters?

If existing smart meters are already in place, forms may need to be completed directly with the energy retailer.

Who coordinates the meter exchange?
Once the process is initiated, Intellihub coordinates the meter exchange with the retailer using the information provided and updates timing through the portal.