Frequently Asked Questions

How does SolShare work? SolShare dynamically shares solar electricity across apartment units, maximising the use of generated solar energy and minimising the need to feed excess power back to the grid

Allume how it works

Do all tenancies need to take part in the shared solar system? No, while all tenancies typically enjoy the benefits of solar, your building may choose to allocate solar to only a subset of all tenancies.

Can a tenant opt in at a later date? Yes, residents can opt in later, but they might be required to contribute to the Strata Fund upon doing so.

How does the SolShare distribute the solar generation amongst the tenancies? SolShare uses an algorithm to monitor available solar power and the energy needs of each unit to distribute power efficiently and fairly.

Can I send some of my unused solar to my neighbours so they get energy cheaper? Yes, the system’s algorithm automatically allocates unused solar to other tenants who need it most at any given time, ensuring everyone benefits.

How do we know if it’s distributing the solar correctly? The algorithm keeps a history of usage and allocations to ensure correct and fair distribution of solar power.

Is there a monitoring portal available to show how much solar is generated and allocated to each tenancy? Yes, tenants can access the SolShare Monitoring Portal to view their solar allocation. Additional access for whole building monitoring is available to building or strata managers and your solar installer.

Can other tenants see my electricity usage? No, other tenants cannot see your personal electricity usage.

Who owns the shared solar system? The owner’s corporation or body corporate typically owns the shared solar system.

Will I receive a Feed-in Tariff (FIT) for any unused solar? You’re eligible for a FIT if you have a bi-directional smart meter and a tariff agreement with your electricity retailer that includes FIT.

Who do we pay for the shared solar system? Payments for the shared solar system are made to the solar installer, who handles installation and post-installation support.

How does the building pay for the shared solar system? The building can finance the solar system through various means such as sinking funds, levies, financing or grants.

Does installation of a shared solar system require entry into my apartment? No, all installation work is performed in common areas like roofs and electrical rooms.

Can we install batteries with a shared solar system? Yes, batteries can be integrated to store excess solar power for later use. Consult your solar installer for the best options.

What is the expected life of the system? Most components have a lifespan of 10 to 25 years, with the SolShare expected to exceed its 10-year product warranty period.

Solshare on a wall

Can I choose to be with the retailer of my choice? Yes, each tenant retains the freedom to choose their own electricity retailer.

All the residents are looking at getting their own EV, how does the SolShare work in this scenario? The SolShare system can allocate solar energy to EV chargers just like any other appliance within your apartment.

Can I charge my EV with my solar allocation? Yes, your EV charger can use your solar allocation, supplemented by grid electricity if needed.

Can I connect an EV to my apartment? An EV charger can be installed in your apartment, subject to approval by the building’s management for high-power chargers.

Ready to get shared solar for your apartment?

Get a free Shared Solar Assessment by letting us know a few details – we’ll estimate the cost of your SolShare solar system and the monthly bill savings for your building.